·The new-age branch format brings seamless, paperless and self-service banking to customers, redefining the future of branch banking in Kochi
Kochi, June 20, 2026:Axis Bank, one of the largest private sector banks in India, inaugurated its DigiDesk-enabled digital self-service branch at Cyberpark, Kakkanad, Kochi, marking a significant milestone in its journey towards digital-first banking and customer-centric innovation in Kerala.
Located at Ground Floor, Lulu Cyberpark Tower 2 in Infopark SEZ, the branch was inaugurated by Mr. APM Mohammed Hanish, IAS, Additional Chief Secretary toGovernment– Industries, External Co-operation & Revenue (Waqf) Departments, in the presence of senior Axis Bank leadership including Ms. Baishakhi Banerjee, Regional Branch Banking Head - South 1, and Mr. S. Anand, Circle Head – Kerala.
The Cyberpark Kakkanad branch introduces DigiDesk, Axis Bank’s advanced digital self-service platform that enables customers to complete end-to-end banking journeys through seamless, paperless experiences.This digital-first format brings a full suite of banking services to a single touchpoint, allowing customers to transact independently with speed and ease, while providing on-ground assistance through trained staff for more complex or first-time interactions.
Key capabilities include:
·End-to-end digital onboarding for savings accounts and products
·Instant access to services such as fixed deposits, loans, credit cards, forex cards and FASTag
·Paperless, guided journeys with intuitive user interfaces
·Secure and compliant transactions backed by robust authentication frameworks
Commenting on the launch, Mr. Sanjeev Moghe, Group Head – Branch Banking, South, Axis Bank, said, “The launch of our DigiDesk-enabled branch marks a significant step in redefining how customers engage with banking services. As customer expectations evolve towards speed, convenience and digital autonomy, Axis Bank is reimagining branch formats to deliver seamless, intuitive and paperless experiences. This initiative reflects our commitment to combining innovation with accessibility, bringing the future of banking closer to our customers in Kerala.”
With this launch, Axis Bank is strengthening its presence in Kerala where the Bank currently operates 165 branches and 216 ATMs, including 29 branches and 34 ATMs in Kochi.
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About Axis Bank:
Axis Bank is one of the largest private sector banks in India. Axis Bank offers the entire spectrum of services to customer segments covering Large and Mid-Corporates, SME, Agriculture, and Retail Businesses. It has 6,275 domestic branches (including extension counters) and 12,796 ATMs and cash recyclers spread across the country as on 31st March 2026. Axis Virtual Centres are present across eight locations with 1,591 Virtual Relationship Managers as on 31st March 2026. The Axis Group includes Axis Mutual Fund, Axis Securities Ltd., Axis Finance, Axis Trustee, Axis Capital, A.TReDS Ltd., Freecharge, Axis Pension Fund and Axis Bank Foundation.
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