Workelevate Wins ET Leadership Excellence Award 2025 in AI Platforms

Workelevate enables enterprises to deliver automation-led IT support and proactive endpoint management across multiple functional areas such as IT Copilot, Self-Healing, Root Cause Analysis (RCA), Asset Intelligence, Patch Management, and Service Workflow Automation. Its modular, plug-and-play architecture ensures enterprises can select capabilities based on business priorities—without disrupting existing infrastructure.

Speaking at the occasion, Prateek Garg remarked: “This award is a recognition of our vision to simplify and elevate the workplace through the power of AI. Workelevate is designed to reduce support friction, empower employees, and give IT teams the tools they need to work smarter—not harder.”

Over the years, the platform has delivered measurable impact for enterprises. Workelevate has helped organizations automate over 60% of repetitive IT tickets, reduce the cost of service delivery by up to 30%, accelerate resolution times, and significantly elevate overall employee experience.

Adding to its credibility, the platform has been recognized two years in a row in the Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Tools, and has also been mentioned by ISG and Forrester for its innovative approach to modern workplace automation and employee enablement.

With flexible deployment options (SaaS and on-premise), multilingual capabilities, and seamless integration with major ITSM platforms, Workelevate continues to lead the transformation of digital workplaces globally. The recognition at the ET Leadership Excellence Awards 2025 is not only an honor, but also a reflection of its mission to simplify, automate, and elevate the workplace experience worldwide.

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