●15+ lenders already onboard the platform
through co-build, POCs and deployment programs
●Company expects 30% revenue contribution in
FY27 from AI platforms
National, May 14, 2026 : Leading
credit infrastructure FinTech FinBox today announced the launch of Atlas, an
AI-native lending infrastructure suite that helps lenders reduce loan
processing timelines from three weeks to 24 hours. The platform replaces manual
lending workflows with AI agents that manage borrower onboarding, document
validation, and operational decision-making across the credit journey.
The launch comes as India’s digital lending
ecosystem scales rapidly, placing increasing pressure on lenders to reduce
turnaround times, operational costs, and borrower drop-offs. Despite the growth
of digital lending, most delays still come from operational inefficiencies such
as incomplete documentation, manual verification, internal handoffs, and
repeated rework loops rather than underwriting decisions themselves.
In early deployments, Atlas Flow has delivered
application completion rates of 85%, with most applications completed in under
ten minutes. Atlas Origin has reduced credit turnaround time from an industry
norm of around 21 days to as little as one day, lowered file send-backs by 60%,
and increased first-time-right rates to over 95%. These metrics are crucial
indicators of efficiency in the lending industry and lenders work hard to
optimize these to improve business profitability and processing capacity.
“AI cannot be retrofitted onto a broken
origination process. It has to be built into it,” said Rajat Deshpande,
Co-founder and CEO of FinBox. “The question for lenders is no longer how
to add AI on top of legacy workflows, but how to make origination AI-led from
the first borrower interaction, with policy, audit, and institutional control
intact at every step. Atlas is built for that.”
Atlas Flow conducts the full application
journey across WhatsApp chat, voice, video, and RM-assisted channels, replacing
static forms with conversational interfaces that adapt to the borrower’s
language, pace, and available documents. The platform also allows journeys to
resume seamlessly across channels if borrowers drop off midway through an
application.
Atlas Origin operates at the point of document
capture, autonomously classifying, extracting, cross-validating, and assembling
loan files from scanned, handwritten, and vernacular documents. The platform
flags discrepancies while the applicant is still present, allowing issues to be
resolved immediately instead of triggering days of back-and-forth and
resubmissions.
“Lenders don’t need another dashboard or
another point solution. What they need is for the operational core of credit to
work differently: fewer sendbacks, faster decisions, and fraud caught at
origination rather than after disbursal,” said Srijan Nagar, Co-founder
of FinBox.
The platform is being released in modules,
beginning with Atlas Flow for borrower onboarding and Atlas Origin for document
management. Five financial institutions are currently implementing Atlas, with
ten additional lenders participating in early proof-of-concept and co-build
programs. Both products operate within the lenders’ secure environment and
maintain a full audit trail across every extraction, classification, and
workflow decision to support compliance and explainability requirements.
Furthermore, Atlas modules covering credit
appraisal, fraud detection, and institutional configuration are currently in
development and will be released over the coming months.
The launch has already drawn positive
reactions from leaders across the lending ecosystem. Sridhar Gopalakrishnan,
National Product Head, Muthoot highlighted, “Agentic AI in loan
origination is something the industry has been moving toward for a while, and
it's great to see a team that actually understands lending be the ones to build
it properly. Excited to watch this one unfold.”
Nischal Puri,Sr. Vice President, Retail Assets - Auto Loans,HDFC Bank, further added- “Putting agentic AI at the heart of loan
origination - It's an exciting development for the industry, and we look
forward to seeing the impact it creates.”
About FinBox:
FinBox is a leading credit infrastructure
FinTech working with over 130 banks, NBFCs, FinTech lenders and large consumer
platforms, including HDFC Bank, Kotak Mahindra Bank, Poonawalla Fincorp, Aditya
Birla Capital, Muthoot Fincorp and Tata Capital. Its solutions power seamless
omnichannel onboarding, instant underwriting and embedded credit distribution
across a wide range of lending ecosystems. The company raised $40 million in
Series B funding, led by WestBridge Capital with participation from A91
Partners and Aditya Birla Ventures.
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