Delphin Varghese, Co-founder & Chief Revenue Officer, AdCounty Media

As digital consumers grow more discerning about how they direct their attention, marketers are seeking alternatives to the established practices of display and video advertising. Shoppable audio is an emerging solution combining the intimacy of audio and the convenience of taking immediate action.

Although podcasts have opened the door to brands using the power of storytelling in audio, shoppable audio has many other opportunities to offer. Audio experiences such as music streaming, digital radio, voice-assisted devices, smart speakers, and audio content from apps are about to become places for discovering products and conducting commerce.

In contrast to the visual advertisements that compete for screen space, audio draws attention in situations where consumers are commuting, working out, cooking food or doing multiple tasks at once. In all of these scenarios, visual experience is minimal, but listening can still take place uninterrupted. Brands can create interactivity, which can be achieved by using voice commands, QR codes on connected devices, clickable companion banners, and mobile notifications, and do so without interfering with the act of listening. 

From the standpoint of performance marketers, this presents an enticing opportunity. Audio has been treated as merely a brand medium in the past, but data about attribution and cross-device measurement allow better comprehension of its role in the journey of customers. It may not cause a direct conversion, but it does contribute significantly to product awareness, selection, and purchase eventually, particularly when used together with an omnichannel approach.

The key feature of shoppable audio is its ability to provide contextual experiences. For instance, a fitness app may suggest nutritional supplements while a person is working out. On the other hand, a touristic platform might make users aware of special offers while listening to particular country-themed content. Banks can attract a favorable client in an audience interested in knowing more about their savings and insurance policies by providing them with information during financial tasks. In turn, such messages become helpful service suggestions instead of interruptions.

Artificial intelligence speeds up this process, giving brands opportunities to send audio recommendations depending on the listeners’ preferences, time of the day, and device used to listen to the message while respecting user privacy and consent. As voice technology continues to mature, conversational interactions may further simplify the path from listening to purchasing.

Nevertheless, it is important to execute shoppable audio successfully. That means keeping advertisements concise, relevant, and directed to the audience. It is crucial to have clear calls to action and a seamless experience to keep your audience engaged. Also, marketers should be extremely transparent and responsible while collecting and using data to win the trust of consumers.

Although still in its infancy, shoppable audio could become an appealing tool within the brand’s marketing toolbox. It offers brands an opportunity to engage audiences during moments that other channels often overlook, transforming passive listening into meaningful customer interactions.

Due to the constant evolution of consumer behavior, the future of performance marketing might not just be based on sight but also sound, memory, and action.